1. Introduction
Cloetes Sand and Stone ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase products from us. By using our website, you consent to the practices described in this policy.
[Privacy Policy]
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Transaction Information: Payment details, order history, and delivery information.
- Technical Information: IP address, browser type, and operating system.
- Usage Information: Pages visited, time spent on the website, and other usage data.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: To manage and fulfill your orders, process payments, and deliver products.
- To Improve Our Services: To understand how our website is used and to enhance its functionality and content.
- To Communicate with You: To send you updates about your orders, respond to your inquiries, and provide customer support.
- For Marketing Purposes: To send you promotional materials and offers, if you have opted to receive them.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request correction of inaccurate or incomplete information.
- Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Restriction: You have the right to request restriction of the processing of your personal information.
To exercise these rights, please contact us at the details provided below.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how our website is used and improve its functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. It is your responsibility to review this page periodically for updates.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@cloetesand.co.za
- Phone: 011 967 2251